Store Reviews

Each of our three Idaho showrooms has its own Google Business Profile. To make sure your review reaches the right team and helps the right shoppers, please choose the location where you had your experience:

Idaho Falls Showroom

Bought a hot tub, fireplace, or spa supplies from our flagship Idaho Falls location? Or worked with our service team for installation or repair?

⭐ Review Idaho Falls on Google

Boise Showroom

Visited our Boise showroom for hot tubs, fireplaces, or grills? Or had service work done by our Boise team?

⭐ Review Boise on Google

Twin Falls Showroom

Shopped at our Twin Falls location in the Magic Valley? Worked with our team there?

⭐ Review Twin Falls on Google

Not sure which location? If you bought online or you're not sure which showroom your service team worked out of, the Idaho Falls location is our online order fulfillment center — that's typically the right place to leave your review.

Reviews don't have to be long or perfect — but a few simple things make them more useful for future shoppers:

• Mention what you bought or what was done. "Hot tub purchase" or "fireplace installation" or "spa parts" — gives context to other shoppers.
• Name the team member if they helped. If a salesperson, technician, or service advisor stood out, naming them (we have folks like Pete, Austin, and many others on the team) recognizes their work and helps other customers know who to ask for.
• Be honest. If something didn't go right, say so — but consider whether we had a chance to fix it (see note below).
• One or two paragraphs is plenty. No need to write a novel. The most useful reviews are often the most direct.

Please give us a chance to make it right. If you're considering leaving a negative review because something went wrong with your purchase, installation, or service — we'd genuinely like to hear from you first. Most issues we can resolve quickly with a phone call. The few we can't, you can absolutely post about — but it helps us, and helps you, to start with a direct conversation.

To reach our team about an unresolved issue:

• Phone: (208) 523-4633 — usually the fastest path to resolution
• Email: hello@leisuretimeinc.com

If we've already tried to resolve the issue and you still want to share your experience publicly, please do — honest critical reviews help us improve. We'd just rather have the chance to fix something than read about it on Google for the first time.

If you'd rather post somewhere besides Google, here are the other platforms we monitor. Each one reaches a slightly different audience:

Platform Best ForLink Judge.me Online shop product reviews — helps other shoppers evaluate the specific products you bought Leave a Judge.me review →Yelp (Boise) Showroom and service experience reviews Leave a Yelp review →Facebook Local community recommendations; especially helpful if your network engages on Facebook Leave a Facebook review →Better Business Bureau Reviews focused on resolution of issues, accreditation-related feedback Leave a BBB review →Angi Service-focused reviews (installation, repair, ongoing service work) Leave an Angi review →

Thanks for thinking of us. Honest reviews from real customers help future shoppers make informed decisions, and they help us see what's working and where we can do better. This page makes it easy to leave a review on whichever platform fits you best — most take less than two minutes.

The fastest path: If you bought from one of our showrooms (Boise, Idaho Falls, or Twin Falls), Google is the most helpful platform — it's where most future customers in your area will find us. Click your showroom location below to go directly to that location's Google review page.